Privacy Policy

Quick Summary

We only collect the information we need to provide our service.
We never sell your data.
Payments are processed securely by Stripe — we never see or store your card details.
You can request, export, or delete your data at any time.
We comply with GDPR (Europe), CCPA (California), and other applicable privacy laws.

1. Information We Collect

Information You Provide

Account details (name, email address)
Payment details (processed securely by Stripe)
Communication preferences

Automatically Collected Information

Usage data and analytics
Device and browser information
IP address and location data
Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process payments and manage subscriptions/credits
Send important service updates and notifications
Respond to questions and support requests
Ensure security and prevent fraud
Comply with legal obligations

We do not sell, trade, or rent your personal information. We may share data only in these circumstances:

Service Providers: Trusted providers such as Stripe (payments)
Legal Requirements: When required by law or to protect rights and safety
Business Transfers: As part of a merger, acquisition, or sale of assets
With Your Consent: If you explicitly authorize us

4. Analytics Data

Analytics Limited Use

We comply with PostHog user data and developer policies.
We do not use, transfer, or sell PostHog data to train machine learning or AI models.
Aggregated/anonymized data is used only to provide analytics to you.

5. Payment Processing (Stripe)

Payments are handled by Stripe, a PCI DSS compliant processor.
Stripe processes your payment details directly.
We do not store credit card numbers.
We only receive confirmation of payment and basic billing info.
Stripe’s Privacy Policy governs their handling of your data.

6. Data Security

We use industry-standard practices to protect your data:

End-to-end encryption (TLS/SSL)
Encryption at rest for stored data
Regular security audits and patching
Access controls and multi-factor authentication
Secure development practices

7. Data Retention

We keep data only as long as necessary:

Account data: Until you delete your account or request deletion
Payment/billing records: As required for accounting and legal purposes
Logs/analytics: Up to 12 months for service improvement and security

8. Your Rights and Choices

You have the right to:

Access: Request a copy of your data
Correction: Update inaccurate info
Deletion: Request account/data deletion
Portability: Transfer data to another service
Opt-Out: Unsubscribe from marketing communications
Revoke Access: Disconnect Google accounts anytime

For EU/UK Residents (GDPR): You may have additional rights, including the right to restrict processing and to lodge a complaint with your data protection authority.

For California Residents (CCPA): You have the right to know, delete, and opt-out of certain data uses.

9. Cookies and Tracking

We use cookies and similar technologies to:

Maintain session and login status
Remember user preferences
Analyze service usage and performance
Provide personalized features

EU/UK users: A cookie consent banner allows you to manage preferences in compliance with GDPR.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

11. Changes to This Policy

We may update this policy from time to time. If we make material changes, we will:

Email you at your registered address, or
Post a notice on our website

Your continued use of our service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or data subject requests:

Email: info@competitorbacklinks.com